Terms and Conditions

These Terms and Conditions (the “Terms”) form a legally binding agreement between you and Technix Academy, LLC, a California limited liability company (“Technix Academy,” “we,” “us,” or “our”). They govern your registration for, purchase of, access to, participation in, and use of every service, program, class, lesson, camp, workshop, event, subscription, website, and online platform we offer, together with the equipment, tools, and materials we provide for those activities (together, the “Services”). Our Services provide hands-on education in science, technology, engineering, and mathematics (STEM), including robotics, coding, computer hardware, and computer software, and are designed primarily for children and teenagers, with select programs available for adults.

You understand and agree that by creating an Account, registering for, purchasing, paying for, accessing, or participating in any Service (in person, online, or in a hybrid format), you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you are signing up a minor (anyone under 18 years of age), you represent and warrant that you are that minor’s parent or legal guardian with full authority to bind both yourself and the minor to these Terms, and you agree to the Parent/Guardian responsibilities described in these Terms, including ensuring the Participant is able to take part, disclosing required health information, providing timely drop-off and pick-up, being responsible for the Participant’s conduct, and, for any virtual or home-based Service, supervising the Participant at home. Only a parent or legal guardian, never the minor, may register, provide information, make payment, or agree to these Terms on a minor’s behalf. If you do not agree to these Terms, you must not register for, purchase, access, or participate in the Services.

We may modify or update these Terms at any time to reflect changes in our Services, our business practices, or applicable law. Updated Terms take effect when we post them at www.technixacademy.com or otherwise notify you. It is your responsibility to review these Terms periodically. If you continue to use the Services after an update, you accept the updated Terms. If you do not agree to an update, your sole remedy is to stop using the Services, subject to the cancellation and refund provisions in Section 5.

1. Definitions

In these Terms, the following capitalized words have the meanings given below.

“Participant” means any individual, minor or adult, who is registered for or attending any Service.

“Parent/Guardian” means the parent or legal guardian who registers or enrolls a minor Participant, provides the required information, makes payment, and agrees to these Terms on the minor’s behalf.

“You” or “Account Holder” means the adult (18 or older) who creates the Account and is responsible under these Terms, either an adult Participant acting for themselves, or a Parent/Guardian acting for one or more minor Participants. References to your obligations apply to that adult.

“Account Registration” means the first step of signing up, in which the responsible adult creates an Account, online or by a registration form we provide, by giving their own name and contact information and accepting these Terms and our Privacy Policy. An Account is not limited to an online account.

“Enrollment,” “Enroll,” or “Purchase” means the step in which the Account Holder buys one or more Services through our store, provides the required Participant information, accepts these Terms at checkout, and submits payment. Each Enrollment is for a specific Participant and Service. Where these Terms use “register” or “sign up” generally, the meaning depends on context and refers to Account Registration, Enrollment, or both.

“Subscription” means a plan that bills automatically on a recurring cycle until cancelled. Subscriptions come in two forms: (a) an “Hour Subscription,” which adds a set number of Hours to your Account each billing cycle for use by appointment; and (b) an “Access Subscription,” which provides attendance during specified days and times without allotting Hours.

“Service type” refers to a distinct way we offer a Service, which may differ in setting, group size, pricing, format, and eligibility. Services are generally offered in an individual setting (one instructor working with one Participant) or a group setting (one instructor working with more than one Participant). Where a Service states an instructor-to-student ratio, that ratio describes how the Service is generally staffed and does not require any particular number of Participants to be present at the same time.

“Tuition Plan” or “Hours” means lesson time usable at our locations by appointment, whether purchased as a block (“By-The-Hour”) or accrued through an Hour Subscription. Unused Hours carry over, may be shared among Participants on the same Account, and are subject to the expiration terms in Section 5. Hours from By-The-Hour purchases and from Hour Subscriptions of the same Service type pool together in one balance, and Hours are tracked separately by type of Service. Transfers of Hours between Service types are addressed in Section 5.

“Session” or “Lesson” means a scheduled period during which a Participant attends and receives Services. We use the words session and lesson interchangeably in these Terms and in our communications with you.

“Account” means the customer account, created and held by the Account Holder, through which you enroll Participants, make payments, manage Subscriptions or Hours, and receive notices.

“Content” means all curricula, lesson plans, assignments, projects, software, code, hardware and robotics designs, instructional videos, worksheets, materials, and other intellectual property used or created in connection with the Services.

“Equipment” means the tools, hardware, robotics kits, computers, components, materials, and other physical items we provide for use in the Services, as further described in Section 11.

“Personal Information” means information that identifies or relates to an individual, including names, ages, dates of birth, contact details, emergency contacts, health and allergy information, and payment details, as described in Section 14.

“Force Majeure Event” means any event beyond our reasonable control, including acts of God, natural disasters, fires, floods, pandemics, epidemics, public-health emergencies, wars, civil unrest, terrorism, government orders, utility or internet outages, strikes or labor disputes, and supply shortages.

Minor and adult Participants. Unless a provision states otherwise, references to a Participant apply to both minor and adult Participants. For a minor Participant, the Parent/Guardian is the Account Holder and holds the rights, gives the consents, and carries the responsibilities these Terms describe for that Participant. An adult Participant who enrolls themselves is both the Account Holder and the Participant, and any provision referring to a Parent/Guardian applies to that adult acting for themselves where the context allows and otherwise does not apply. Provisions that by their nature concern only minors, such as release of minors, pick-up and authorized pickup, on-site Parent/Guardian presence, and parental supervision, apply only to minor Participants. An adult Participant deals with us directly as an adult customer: the written-authorization and parental-consent requirements these Terms place on a Parent/Guardian do not apply to an adult Participant, who may come and go and authorize matters concerning their own participation as an adult customer would, including verbally, except where these Terms or applicable law require a writing for a particular matter, such as an Equipment Loan or a cancellation or refund request.

2. Programs, Services, and Eligibility

Technix Academy provides engaging, hands-on STEM education primarily for children and teenagers, with select programs for adults. Our core offerings focus on robotics, coding, computer hardware, and computer software, delivered through interactive sessions that may include building projects, programming exercises, group activities, and the use of specialized tools and equipment. Sessions may take place in person at our locations or partner venues, online through virtual platforms, or in a hybrid format. The content, structure, schedule, and staffing of each program are determined in our sole discretion and may vary based on a Participant’s age, skill level, group size, and available resources. We aim to provide a safe, respectful, and educational environment, but we do not guarantee any specific outcome, skill acquisition, or project result. We may also offer special or seasonal programs, such as camps, workshops, birthday parties, and merit-badge programs, which may have additional terms stated in their listings.

Curriculum and instructional decisions. We design and own our curriculum, and we decide how our Services are taught, including the content, sequence, order, and pacing of courses, the methods and materials we use, when a Participant is ready to move on, and which prerequisites apply. These decisions rest solely with us and are based on our professional judgment and each Participant’s demonstrated readiness. We welcome your goals and input, but we are not required to skip, reorder, accelerate, shorten, or omit any part of our curriculum, to advance a Participant past courses or prerequisites, or to complete any course or subject within a particular timeframe, and we do not guarantee that a Participant will finish any course, subject, or project by any specific date. We may decline any request that we believe would compromise a Participant’s learning, safety, or the quality or integrity of our Services.

Non-traditional, blended environment. Technix Academy uses a non-traditional, blended learning environment. We often teach several different courses at the same time in the same location, across a range of ages and skill levels. The environment can be active, energetic, and noisy, and we blend traditional instruction with hands-on technology activities. You understand and accept this environment as part of the Services.

Eligibility. Participants must meet the age and any other requirements for the chosen program. For minor Participants, Enrollment must be completed by a Parent/Guardian who provides verifiable consent. We may request proof of age or guardianship at any time. Participants with disabilities, special needs, or medical conditions should disclose them during Enrollment so we can assess suitability and make reasonable accommodations consistent with applicable law, including the Americans with Disabilities Act. We may decline or end participation if we reasonably determine that the Services cannot be provided safely or effectively to a Participant, or that participation would create an undue burden or a risk to others.

Age ranges, prerequisites, and instructional settings vary by Service and are stated in each Service’s listing. Some courses require completion of one or more earlier courses before a Participant is eligible, and certain advanced courses and certain individual services are available only in the individual, one-on-one setting. Younger Participants and adult Participants may be required to use the one-on-one setting. We determine the instructional setting appropriate for each Participant, and where a group setting is not suitable for a Participant’s needs, we may recommend or require the one-on-one setting. We assess each Participant’s readiness and placement, and while we work to support every Participant’s learning, we do not guarantee any particular academic progress or result.

Where we offer Services to adults, they are provided in the individual, one-on-one setting and are scheduled separately from minor Participants. Individual, one-on-one Services may also include additional services that require, or are only available in, the individual setting.

Participant independence. Because Participants take part without a Parent/Guardian present, each Participant must have the level of independence appropriate to the Service. At a minimum, for any Service, a Participant must be able to manage basic personal care on their own, including using the restroom without assistance, follow staff directions, separate from the Parent/Guardian, and take part safely for the scheduled time. If a Participant cannot meet this basic standard, whether because they are very young or for another reason, we may require the Parent/Guardian to remain on site, including in the individual, one-on-one setting.

Group participation. Taking part in a group Service requires a further level of independence. To be eligible for a group Service, a Participant must also be able to take part with a shared portion of the instructor’s attention rather than continuous one-on-one support, stay engaged with limited direction, and take part without disrupting other Participants. Where a Participant does not meet this standard, a group Service may not be a suitable fit, and we may require the individual, one-on-one setting. We assess these requirements individually, and they apply to all Participants and Services.

Reading and writing readiness. Most of our Services require a Participant to be able to read simple words, because our instruction uses written vocabulary and materials, and coding Services also require a Participant to be able to write simple words. A Participant who cannot yet read or write at this basic level may have difficulty with the material, and we do not guarantee progress where a Participant does not meet the reading or writing requirements of a Service.

Instructors and staffing. We assign instructors based on availability and staffing needs. A Participant may work with more than one instructor, and the instructor working with a Participant may change during a session, including because of staff breaks or scheduling; instructors are not fixed for a session. You may ask us to note a preference for a particular instructor, and we will make reasonable efforts to accommodate it, but we do not guarantee that any particular instructor will be available or assigned.

Tools and platforms may change. Software, hardware, platforms, and other resources used in the Services may be updated, substituted, or modified at any time without prior notice to maintain quality and relevance. We cannot guarantee the availability of any specific tool or platform, and you assume the risk of any compatibility issues with personal devices used for virtual or home-based Services.

3. Account Registration and Enrollment

Account Registration

To use the Services, the responsible adult first creates an Account, online or by a registration form we provide, by giving their own first and last name and contact information, and accepting these Terms and our Privacy Policy. The adult who creates the Account is the Account Holder and is the “you” responsible under these Terms. An Account is not limited to an online account, and a minor may not create an Account. Each adult, 18 or older, who takes part in the Services must have their own Account and may not participate under another person’s Account. An Account Holder may enroll only minors for whom they are the Parent/Guardian or are otherwise legally responsible, and may not place on their Account a minor they are not legally responsible for; guest attendance is handled separately below.

Enrollment and Participant Information

To enroll a Participant, the Account Holder purchases one or more Services through our store and, at checkout, provides accurate and complete Participant information, including each Participant’s full name and date of birth, allergies and relevant medical information, dietary restrictions, any behavioral or learning needs, and a primary/emergency contact name and number, submits payment, and accepts these Terms. For any Participant under 18, Enrollment must be completed by an adult Parent/Guardian, who represents and warrants that they have full authority to provide the required information and to bind the minor to these Terms. A minor may not create an Account, enroll, provide their own information, or agree to these Terms.

By providing information, you represent and warrant that it is true, current, and complete, and you agree to update us promptly if it changes. Incomplete or inaccurate information may result in denial of Enrollment or termination without refund. You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account. Enrollment is not confirmed until we have received and processed your purchase and payment in full. We may accept or decline any Enrollment for any lawful reason, including capacity limits, suitability, or prior violations of these Terms. For programs that require a minimum number of Participants, we may cancel if that minimum is not met and will offer you a refund or a credit toward another Service.

Acceptance of These Terms

You accept these Terms at two points: (1) when you create your Account, by checking the box or signing to confirm that you have read and agree to these Terms and our Privacy Policy; and (2) again each time you complete an Enrollment, by checking the box at checkout or signing the registration form. This confirmation must be completed by you and is required to proceed. We may record the date, time, and version of the Terms you accepted. We may update these Terms at any time, as described in the introduction to these Terms. Updated Terms apply to your continued use of the Services and to any Enrollment you make after they take effect. For purchase-specific terms, such as the fees and refund eligibility for a particular purchase, the version in effect at the time of that Enrollment governs that purchase.

In-Person and Cash Registration

If you register or pay in person, you must still personally create an Account and accept these Terms and our Privacy Policy on your own device or a device we provide, or sign a written acknowledgment that you have read and agree to these Terms, identified by their Effective Date. This step must be completed by you, the responsible adult, and not by our staff on your behalf. No Participant may attend until acceptance has been completed in one of these ways.

Guests and Shared Time

Subscriptions, Hours, and other purchased time are intended for the Participant(s) enrolled under your Account. From time to time you may wish to allow a guest, such as your child’s friend, to attend using time you purchased. A guest may attend only if the guest’s own parent or legal guardian first registers the guest (by creating an Account or completing a guest registration we provide), gives the guest’s required information and an emergency contact, and accepts these Terms on the guest’s behalf. You may not register a guest, agree to these Terms for a guest, or consent to medical care, the liability release, or media use for a child who is not your own. Where we permit it, you may authorize us to apply your purchased time toward a guest’s session as a billing matter; in that case you remain responsible for payment, and the guest’s parent or legal guardian remains responsible for the guest’s participation, conduct, and required consents.

Online Accounts and Platforms

Some Services use online components such as coding platforms or virtual classrooms that may require an account for the Participant. Where a Participant under 13 will create or use such an online account, the Parent/Guardian provides verifiable parental consent for that limited purpose, consistent with the Children’s Online Privacy Protection Act (COPPA) and Section 14. You acknowledge that online Services may rely on third-party platforms, and you agree that the Participant will comply with those platforms’ terms of use.

4. Fees, Payments, and Billing

All fees are as stated on our website, registration form, promotional materials, or invoice at the time you enroll, and are quoted and processed in U.S. dollars. Fees for future programs may change without notice. Fees are due in full at Enrollment. You are responsible for any applicable taxes, surcharges, or processing fees associated with your payments.

Accepted payment methods. We accept the payment methods we specify, which may include credit card, debit card, PayPal, cash, check, or electronic transfer.

Authorization and automatic billing. By providing a payment method, you represent that you are authorized to use it, and you authorize us to store it and to charge it for all amounts due, including recurring Subscription charges, charges that result in a negative Account balance, late fees, and other amounts arising from your use of the Services. If your payment method changes or expires, you must update it promptly to avoid interruption. We may suspend or terminate access to the Services while any payment is outstanding or any negative balance remains unpaid. We may send balances unpaid for more than 90 days to a collection agency.

Billing by the minute. For lessons and other Services billed by time, we charge for the actual time from when a Participant signs in to when they sign out, rounded to the nearest minute. We charge for a Participant’s time whenever any one of the following is true: (a) the Participant is receiving our Services; (b) the Participant is using our Equipment; or (c) the Parent/Guardian is not present while the Participant is at our location. This applies to early drop-offs and late pick-ups alike. Where a Participant is present without the Parent/Guardian but is not receiving Services or using our Equipment, whether we charge is decided case by case, but we reserve the right to charge in every such instance. We may, at our discretion, decline to charge on a given occasion as a courtesy, and doing so does not waive our right to charge on any other occasion.

Scheduling and session minimums. Scheduling a lesson helps us assign staff and manage how many Participants are present at once; it does not fix the amount you are charged. Because we bill for actual time, a Participant who arrives late or is picked up early is charged for less than the scheduled time, and a Participant who arrives early or is picked up late is charged for more, in each case, for the actual time they received Services or used our Equipment. Sessions must be scheduled for a minimum of one hour, but beyond that minimum you may schedule flexible lengths of any duration, such as one hour and fifteen minutes or longer. The only exception is a Participant who is discontinuing Services and has less than one hour of Hours remaining, who may use the remaining balance.

Breaks. During longer sessions we generally provide a short break, typically about 10 minutes for roughly every two hours of scheduled time. Because a Participant remains in our care and supervision during a break, even when not actively receiving instruction or using Equipment, break time is billable on the same basis as other time under Billing by the minute above. We may waive charges for break time at our discretion, and doing so does not waive our right to charge for break time on any other occasion.

Appointments. Lessons are by appointment. You may schedule on a recurring basis, which reserves the same day and time on an ongoing basis, or spontaneously, by contacting us in advance (including the same day) to reserve an available time. We do not strictly prohibit walk-ins, but we cannot guarantee availability for a Participant who has not scheduled, and any walk-in must still arrange an available time with our administrator before starting.

Scheduling availability and changes. We do not guarantee any particular amount of available time to schedule during our open days and hours; availability depends on staffing and demand. We may decline, limit, or end recurring scheduling for a Participant at any time and may require a Participant to use spontaneous scheduling instead, including where a reserved recurring time is repeatedly unused. We may also cancel, reschedule, or change any scheduled session or recurring reservation at any time. For Hour-based Services, if we cancel a scheduled session, you are not charged for it and your Hours remain available. For Access Subscriptions, closures and cancellations are handled as described in Section 5.

No-shows and cancellations. When you schedule a lesson, whether recurring or spontaneous, we reserve that time and our staff for the Participant. If the Participant does not attend and you did not notify us before the scheduled start time (a “no-show without notice”), we deduct 25% of the scheduled time from your Account, assessed at the end of that scheduled day. If you notify us before the scheduled start time that the Participant cannot attend, no time is deducted for the missed lesson. Once applied, a no-show without notice deduction is final and is not credited back, made up, or reversed.

Rescheduling and makeups. We do not operate a separate makeup system. For Hour-based Services, you are charged only for the time a Participant actually attends, so if a session is missed, canceled before its start time, or cut short, there is nothing to make up; you simply schedule another session using your available Hours. A no-show without notice deduction is not recoverable. Flat-fee programs and Access Subscriptions do not offer makeups, as described in Section 5.

Sign-in and sign-out. A Participant signs in and out themselves at a kiosk using our sign-in app, selecting their name to sign in and signing out when the lesson is over, the Parent/Guardian is present (or is outside and has notified us that they are present), and the Participant is no longer receiving Services or using our Equipment. A Parent/Guardian arriving or entering the building does not by itself end a session; a Participant should be signed out only once they have actually stopped receiving Services and using our Equipment. Signing a Participant out, or causing a Participant to sign out, while they are still receiving Services or using our Equipment in order to avoid charges is a misuse of the sign-in system and a theft of Services, and we reserve the right to correct the record and charge for the actual time. If a Participant does not sign in or out, or if the recorded times do not reflect the Participant’s actual time, we also reserve the right to charge for the actual time.

Adjustments and contesting charges. We may adjust billed time to reflect the actual Services provided and the actual start and end times. Our time records are supported by security-camera footage, which we retain for at least 30 days (see Section 7). If you wish to contest a charge or a recorded time, you must notify us within 30 days of the session so that we can review the footage while it remains available; because footage is kept for a limited period, we recommend contesting promptly, and if footage is no longer available, our recorded times and charges stand. After 30 days, the billed time is considered accurate and final as posted and may no longer be contested.

Discounts and promotions. Promotional discounts, sibling reductions, referral credits, and similar incentives must be claimed at the time of Enrollment using any required code, cannot be applied retroactively, and cannot be combined unless we expressly permit it. The total of all discounts cannot exceed the amount actually paid.

All payments are non-refundable except as expressly stated in Section 5. You understand and agree that refunds, when allowed, are issued only to the original payer using the original payment method; payments made by a third party on your behalf are not eligible for a cash refund; and any amount refunded is net of discounts or coupons actually applied (discounts and coupons have no independent cash value and are never refunded as cash).

Third-party payment and sponsors. Someone other than the Account Holder may pay for a Participant’s Services, including a family member, a sponsor, or a funding organization. Paying for Services does not make a third-party payer an Account Holder, a Parent/Guardian, or a Participant, and does not give them authority to enroll a minor, to consent on a minor’s behalf, or to receive a refund. For a minor Participant, the Parent/Guardian must complete Enrollment and provide the required consents and information, whoever pays. A third-party payer is responsible for the amounts they agree to pay, and any refund is made only to the original payer as described above.

Chargebacks and payment disputes. If you believe a charge is incorrect or you want a refund, you must first contact us and use the cancellation and refund process in Section 5; that process is the exclusive way to seek a refund or to correct a charge. You agree not to initiate a chargeback, payment reversal, or dispute with your card issuer, bank, or PayPal for any charge that is valid under these Terms, including any charge that is non-refundable or outside a refund window. Initiating a chargeback or payment dispute in violation of these Terms is a material breach. In that event, we may, to the fullest extent permitted by law: contest the dispute and submit your acceptance of these Terms, your purchase and attendance records, and security-camera footage as evidence; immediately suspend or terminate your Account and all Services; void any Hours, credits, or access associated with the disputed payment; and treat the disputed amount, together with any bank, processor, or dispute fees and our administrative costs and attorneys’ fees, as immediately due and payable, withholding all Services until it is repaid and referring any balance to collections. Nothing here prevents you from disputing a charge that is genuinely unauthorized, such as actual fraud; however, a purchase made by you or by anyone using your Account is not an unauthorized charge.

5. Cancellations, Refunds, Credits, and Changes

General. All cancellation and refund requests must be submitted in writing to info@technixacademy.com (or another method we designate). Because our costs for staffing, materials, equipment, software, and reserved space are largely fixed, the following policies apply by program type. Where we issue a credit instead of a refund, the credit expires 6 months from issuance, is non-transferable, and has no cash value. Approved refunds are processed to the original payment method, typically within 14 business days.

Two principles apply to all refunds. First, the moment any part or any amount of a Service from a given purchase is received or used, that purchase is no longer eligible for a refund. Second, refund eligibility is determined separately for each purchase, based on whether any part of that purchase has been used and on the applicable timing below. Other provisions of these Terms may also make a purchase non-refundable, such as dismissal for a Code of Conduct violation.

Refunds for Hours (By-The-Hour and Hour Subscriptions)

When you buy Hours, whether By-The-Hour or through an Hour Subscription renewal, you are purchasing a quantity of time added to your Account. Each such purchase is evaluated separately for refunds, based on the date of that purchase: within 30 days of the purchase, we refund the purchase less a 5% processing fee; from 31 to 45 days after the purchase, we refund 50%; and more than 45 days after the purchase, the purchase is not refundable. A purchase is refundable only if none of the Hours from that purchase have been used. Hours are used in the order they were purchased, meaning the oldest purchased Hours are used first (and then the next oldest, and so on). If any Hours from a purchase have been applied, whether to a lesson or to cover a negative (overdrawn) Account balance from earlier sessions, that purchase is no longer refundable even if it is still within the timeframes above. Because Hours from different purchases combine into one Account balance, using time may make an earlier purchase non-refundable while a later, untouched purchase remains refundable within its own window.

Subscriptions

You may change (upgrade or downgrade), pause, or cancel any Subscription at any time, with no minimum commitment; cancellation takes effect at the end of the then-current billing cycle. Subscriptions renew automatically on a recurring cycle, and we may set that cycle at every 28 days (four weeks) or monthly, at our discretion. If an automatic renewal payment fails, the Subscription does not renew for that cycle and no new Hours are added; we treat a failed renewal much like a pause. Any Hours already in your Account remain available for use, subject to the expiration rules, and we may retry the charge or, if payment continues to fail, pause or cancel the Subscription.

Hour Subscriptions. Each billing cycle adds a set number of Hours to your Account. Each renewal charge is treated as a purchase of Hours and is refundable only under the Hours refund rules above, based on the date of that renewal and whether any of its Hours have been used. Unused Hours carry over and may be shared among Participants on the same Account. After cancellation, Hours already credited to your Account remain available until they expire under the Hours rules, and cancellation stops future billing and future Hour credits. If you use all your Hours before the next cycle, you may purchase more By-The-Hour.

Access Subscriptions. For an Access Subscription, such as a Robotics Team Subscription, the Participant may attend only during the specified days and times, which does not allot Hours. The Access Subscription fee reflects our normal operating schedule for the program over each billing cycle, which may include customary closures such as holidays; these expected closures are already accounted for in the fee and do not reduce it or create a credit. An Access Subscription charge is not refundable once its billing cycle has begun, and missed sessions are not automatically refunded, credited, prorated, or made up, whether the Participant chooses not to attend or a session is missed because we are closed. Where we close on or cancel a scheduled Access Subscription day, we may, at our discretion, offer a makeup session, extend the access period, or provide a credit, but we are not required to do so except as required by law. If you cancel an Access Subscription, access remains available through the end of the billing cycle you have already paid for and does not renew afterward. Unless we state otherwise, a separate Subscription is required for each Participant, and Access Subscriptions are not shareable.

Subscription Pauses

You may request to pause a Subscription where we offer pausing for that Subscription type. A pause takes effect from the next billing cycle and suspends billing while active, pausing the accrual of new Hours for an Hour Subscription, or access for an Access Subscription. Pauses are currently available for an indefinite length, and billing resumes when you end the pause. We may change or limit pause availability and length in the future. Some Subscriptions, such as seasonal team Subscriptions, may not be eligible for pausing.

Hours and Expiration

Except as provided under Refunds for Hours above, Hours are non-refundable. Unused Hours carry over and may be shared among Participants on the same Account. Unless stated otherwise at purchase, Hours expire, and any remaining balance is forfeited with no refund, 6 months after the Participant’s most recent completed lesson or most recent purchase, whichever is later. If we are closed or unable to provide Services for a continuous period longer than two weeks, the expiration of your Hours is extended by the length of that closure, so that time we are closed does not count against the expiration period. Hours are normally used only for the Service type for which they were purchased, but you may request to transfer Hours to a different Service type. On transfer, the Hours are valued at the price actually paid for them, and that amount is applied toward the destination Service type at its standard By-The-Hour rate, with no discount; because By-The-Hour rates vary by type, the number of Hours received may differ from the number transferred.

Transfers between Accounts. On request and with our approval, you may transfer Hours from your Account to another Account. Transferred Hours keep their Service type and, once transferred, follow the receiving Account, including its expiration. Hours you transfer to another Account are no longer available to you and are not refundable to you. We may decline or limit transfers, and transfers may not be used to obtain a refund, discount, or other benefit not otherwise available under these Terms.

Camps and Workshops

Camps and workshops are charged as a flat fee for a set program. Refunds are based on how far before the program’s start date you request them in writing: more than 45 days before the start date, we refund the amount paid less a 5% processing fee; from 31 to 45 days before the start date, we refund 50%; and 30 days or fewer before the start date, the purchase is not refundable. At any time before the camp’s start date, instead of a refund, you may choose to transfer the full amount paid to credit toward other Services, subject to the credit terms above. Once a camp or workshop has begun, no refund or credit transfer is given, and no refund or credit is given for any day or session not attended.

Private Lessons, Parties, and Events

Parties and other fixed-date events follow the same refund schedule as camps and workshops, based on the event’s start date. Private lessons and other Services paid from your Account Hours follow the Hours refund rules above. Any additional or different terms stated at the time of booking also apply.

Absences, Withdrawals, and Dismissals

For time-billed lessons, you are charged only for the actual time attended, except that a no-show without notice results in the time deduction described in Section 4 (No-shows and cancellations); otherwise, there is nothing to refund for a missed or shortened session. For flat-fee programs, no refund or credit is given for no-shows, late arrivals, partial attendance, or sessions missed because of a Participant’s absence (including illness, scheduling conflicts, or transportation issues), or for voluntary withdrawal after a program begins. If a Participant is dismissed or withdrawn for violating these Terms, for behavioral or safety reasons, or for failing to meet eligibility requirements, no refund or credit is given and you remain responsible for any unpaid amounts.

Changes or Cancellations by Technix Academy

We may cancel, postpone, or modify any Service. Where we do, your options, a refund, a credit toward future Services, or a transfer to a comparable Service, and the treatment by program type are described in Section 15 (Closures and cancellations by us), together with the refund, credit, and transfer terms in this Section 5.

Pick-Up and Late Pick-Up

The Parent/Guardian is responsible for timely drop-off and pick-up. For lessons and other time-billed Services, if a Participant is not picked up at the expected time, the Participant ordinarily continues to receive Services and use our Equipment until pick-up, and that time is billed by the minute under Section 4. If a Participant remaining with us would place us over capacity or prevent us from delivering Services safely, we may instead have the Participant sign out and wait; because the Participant is a minor in our care and the Parent/Guardian is not present, we reserve the right to charge for that waiting time.

For programs with a set drop-off and pick-up time (such as camps, parties, and robotics team sessions, which are charged as a flat fee for a set period), late pick-up is charged at the per-minute rate stated for that program or, where no rate is stated, $1.00 per minute after the scheduled pick-up time. Where we advertise a grace period for a program, the late charge begins after that grace period. Repeated late pick-ups may result in removal from the program or from the Services without refund.

Promotions, Siblings, and Referrals

From time to time we offer promotional specials, sibling discounts, and a refer-a-friend program. Promotional and referral codes must be entered at the time of Enrollment; we do not honor retroactive adjustments, and codes apply on a limit of one discount per Participant unless stated otherwise. Sibling discounts may not apply to camps or workshops. Referral credits apply only when the referred Participant is new (has not previously attended) and enters a valid referral code at Enrollment. The specific terms of any promotion published at the time control, and the total of all discounts cannot exceed the amount actually paid.

6. Participant Conduct and Code of Conduct

Every Participant is expected to help maintain a positive, respectful, and safe environment. This includes following the directions of instructors and staff, treating others with courtesy and respect, and following the rules for equipment, facilities, and online interactions. Prohibited conduct includes, without limitation: bullying or harassment (verbal, physical, or digital); discrimination based on race, color, religion, sex, gender, sexual orientation, national origin, disability, or any other characteristic protected by law; disruptive or threatening behavior; physical violence or threats of violence; vandalism, theft, or misuse of property; unauthorized access to restricted areas, systems, or content (including any attempt at “hacking”); possession or use of drugs, alcohol, tobacco, vaping products, or weapons; sexual harassment; viewing or sharing pornographic, violent, or otherwise inappropriate material; and any action that endangers the Participant or others.

Areas and access. Participants must remain in the areas we designate for them and must follow staff directions about where they may be. Our office, staff-only spaces, storage areas, and other restricted areas are not open to Participants unless a staff member has granted permission and is present. A Participant may not leave our premises during a session except as allowed under Release of minors and Authorized pickup in Section 8. We may restrict access to any area at any time.

Online sessions. In virtual sessions, Participants must use respectful language, mute when not speaking, avoid disruptive backgrounds, and refrain from unauthorized screen sharing or recording.

Personal devices. We do not require Participants to bring personal devices. If a Participant brings one, it is not used during instruction unless an instructor approves, and Technix Academy is not responsible for lost, stolen, or damaged devices. Cell phones must be silenced during instruction. Accessing the internet through a personal hotspot is the Participant’s responsibility. We may require a Participant to put away, or may temporarily hold, any cell phone, device, or other item that we determine is disrupting instruction, the Participant, or others, returning it at the end of the Participant’s session or at pick-up.

Monitoring and enforcement. We may monitor activities during the Services, including online interactions, to enforce these rules. Violations may result in a warning, suspension, or permanent dismissal without refund and without prior notice. We maintain a safe, focused, school-like environment and enforce it. If we reasonably suspect that a Participant possesses a prohibited item (such as drugs, alcohol, vaping products, or weapons), we may require the Participant to surrender the item, inspect the Participant’s bags and belongings, direct the Participant to leave, hold the item for the Parent/Guardian or law enforcement, and contact the Parent/Guardian and, where appropriate, law enforcement. We do not conduct physical searches of a Participant’s person; if we believe a Participant is concealing a prohibited item, we may separate and exclude the Participant and contact the Parent/Guardian and law enforcement. Refusal to cooperate may result in immediate dismissal without refund. In serious cases we may contact law enforcement as required or permitted by law. You agree to review this Code of Conduct with your Participant, and the Parent/Guardian agrees to indemnify us for claims arising from a Participant’s misconduct, including damage to equipment or facilities.

Program fit and dismissal. If, after observing a Participant, our management or a representative determines that the program is not a suitable or productive environment for that Participant, we may dismiss the Participant without refund. We make every reasonable effort to build a good relationship with every Participant, but in rare cases Technix Academy may not be the right environment.

Parent, Guardian, and Account Holder conduct. We expect Account Holders, Parents/Guardians, and visitors to treat our staff, Participants, and other families with courtesy and respect. We may refuse service to, remove from our premises, or suspend or terminate the Account of any Account Holder, Parent/Guardian, or visitor who is abusive, threatening, harassing, or disruptive toward our staff, other families, or Participants, or who repeatedly violates these Terms. Termination for such conduct is treated the same as termination for a Participant’s violation, and no refund is owed except as required by law.

7. Recording, Photography, and Security Cameras

No recording of lessons, people, or premises. To protect the privacy and safety of Participants, staff, and other families, and to protect our Content, no Participant, Parent/Guardian, or visitor, whether in person or in a virtual session, may photograph, audio-record, video-record, screen-record, live-stream, or otherwise capture our lessons or instruction, our staff, other Participants or other children, other customers, or the interior of our facilities or store, without our prior written permission.

Your own work and yourself. Participants may photograph or video their own completed projects and work, and may photograph or video themselves, provided that no other person, no other Participant or their work, and no proprietary materials or restricted areas are captured.

Security cameras. Our facilities use video security cameras for safety, security, and the protection of property. By entering our facilities, you and the Participant consent to video recording in non-private areas. These cameras are for security purposes; we do not use them to make audio recordings of conversations.

Recording of virtual sessions by us. We may record, or capture images from, virtual or online sessions for quality, training, safety, security, and recordkeeping purposes. By taking part in a virtual session, you and the Participant consent to that recording. We handle any resulting recordings consistent with Section 14 (Privacy and Data Protection). This does not permit Participants, Parents/Guardians, or visitors to record, who remain subject to the no-recording rule above.

8. Health, Safety, Medication, and Emergencies

The safety and well-being of Participants is a top priority. Because our STEM activities can involve tools, electronics, group activity, and online elements, we maintain reasonable safety protocols, provide supervision, and require appropriate protective measures where needed. By enrolling a Participant, you certify that the Participant is in good physical and mental health and able to take part without undue risk, and you agree to disclose during Enrollment any medical conditions, allergies, medications, disabilities, or other health information that could affect participation or require accommodation. Failure to disclose required health information may result in termination without refund.

Child safety. The safety of children is a priority for us, and it is something we take more seriously than most. Our staff complete background checks, including California LiveScan fingerprint screening, before working with Participants. For the protection of Participants and staff alike, we follow child-protection practices, including limiting one-on-one, unobserved contact between a staff member and a Participant. We comply with applicable child-safety and mandatory-reporting laws. Where we reasonably suspect that a child has been harmed or is at risk of harm, we may, as required or permitted by law, report the matter to the appropriate authorities and take reasonable steps we believe are necessary to protect the child, and you agree that we may do so without prior notice to you.

Scope of our responsibility. Our Services are instructional and enrichment programs, not childcare, day care, or babysitting. While a Participant is in our care during a session, we provide oversight and exercise reasonable care appropriate to the activity and the Participant’s age. We are not an insurer or guarantor of a Participant’s safety and are not responsible for every injury or incident, only for harm caused by our failure to exercise reasonable care, and then only subject to the release, indemnification, and limitations in Section 9. Our responsibility for a Participant begins when the Participant signs in and comes into our staff’s care, and ends when the Participant is received by the Parent/Guardian or an authorized person, when an adult Participant leaves our premises, or when the Participant otherwise leaves our premises with the Parent/Guardian’s prior written authorization. We are not responsible for a Participant before sign-in, after pick-up or authorized departure, or while the Participant is off our premises.

Parent and Guardian access. A Parent/Guardian is welcome to remain in our building while their Participant is present, and as a general matter may be in any area where their Participant is. During instruction, we ask Parents/Guardians to wait in the designated waiting areas we provide, which may be within the same room as the learning area but set apart from it, so a Parent/Guardian remains nearby without being immediately beside the Participant during a session. We maintain certain restricted areas, such as our office and staff-only spaces; a Parent/Guardian may be in a restricted area when their Participant is there, or when we grant permission and an employee is present. We reserve the right to designate any area or space as off limits to Parents/Guardians and visitors except where their Participant is present, and to direct a Parent/Guardian to a designated waiting area at any time. Access is subject to the conduct expectations in Section 6.

Assumption of activity risks. You understand and agree that the Services involve inherent risks, which may include cuts from tools, electrical shock from hardware, eye strain from screens, allergic reactions to materials, slips or falls, and exposure to online content despite monitoring. We follow reasonable safety practices and cannot guarantee an allergen-free environment. For in-person sessions, Participants must follow our dress and safety requirements below and basic hygiene practices.

Tools and equipment safety. Because our programs include engineering and building, our facility contains power tools, hand tools, soldering and electronics equipment, and other items that can be dangerous if misused. A Participant may use such tools only with staff instruction, supervision appropriate to the tool and to the Participant’s age and skill, and any protective equipment we require. We may restrict or prohibit a Participant’s use of any tool or equipment, reserve the operation of the most hazardous tools for staff, and set age or skill requirements for particular tools. You acknowledge that these activities carry inherent risks, as described in this Section and in Section 9, and that Participants must follow all safety instructions.

Dress and safety attire. Participants should come dressed appropriately for hands-on activities. For safety around tools and equipment, Participants must wear closed-toe shoes, tie back long hair, and avoid loose clothing, dangling jewelry, or accessories that could catch in equipment, and must wear any protective equipment we require. We may limit a Participant’s use of certain tools or activities, or ask a Parent/Guardian to provide appropriate clothing, if a Participant is not dressed safely.

Emergencies. In an emergency, injury, or illness, our staff may administer basic first aid and may seek professional medical attention, including calling emergency services and arranging emergency transportation. You consent to these actions on the Participant’s behalf and agree to be financially responsible for medical care and related costs not covered by insurance. You are responsible for providing your own health, accident, and liability insurance; we do not provide medical or accident coverage for Participants.

Medication. With advance arrangement, we can store and administer medication to a Participant while in our care. Because this involves your child’s health, it must be set up in writing: storage or administration of medication requires a completed, signed medication authorization form identifying the Participant, the medication, the condition it treats, the dosage, and the timing or the specific circumstances for administration, together with emergency contacts. Any medication must be provided in its original, labeled container matching the authorization and the Participant’s records. Our staff are not medical professionals and will act only in accordance with your written instructions. Participants who self-administer do so under staff observation. You are responsible for providing all required items, keeping the authorization current, and retrieving all medication at the end of each session; unclaimed medication not retrieved within two weeks may be discarded, and we are not responsible for any resulting loss. By authorizing us to store or administer medication, you confirm that the information you provide is accurate and complete, you consent to our staff administering it as instructed, and, to the fullest extent permitted by law, you release and agree to hold us harmless from any claim arising out of administering, storing, delaying, or withholding medication in good-faith reliance on your written instructions, except for our gross negligence or willful misconduct.

Illness and public health. If a Participant shows symptoms of contagious illness or distress, we may separate them from the group and require prompt pick-up, without refund for missed time. During public-health events we may adopt additional measures such as screening, capacity limits, or other precautions, and non-compliance may result in exclusion. We are not liable for the transmission of illness among Participants.

Snacks and food. We may provide snacks or allow snacks during some Services, and a Participant may be offered or have access to them. We cannot guarantee an allergen-free environment, and snacks may contain or be exposed to common allergens. You are responsible for telling us in writing of any food allergy, dietary restriction, or food a Participant must not have, and, if you do not want a Participant to be given our snacks, for telling us so in writing. To the fullest extent permitted by law, you release us from and agree to hold us harmless for any claim arising from a Participant’s consumption of food or snacks consistent with the information you have given us, except for our gross negligence or willful misconduct.

Support persons. A Participant may be accompanied by a support person who attends to that Participant’s individual needs, such as a Parent/Guardian who stays or an approved aide. If you would like a support person to accompany a Participant, contact us in advance so we can discuss whether it works for the Service and the space. A support person is present solely to support their own Participant, must follow these Terms and our staff’s directions, and does not supervise or assist other Participants. The presence of a support person does not change our determination of the instructional setting appropriate for a Participant or a Participant’s eligibility for a Service; a support person does not make a Participant who needs the individual, one-on-one setting eligible for a group Service. We may set reasonable conditions for a support person’s presence.

Personal belongings. Personal belongings are brought to our facilities at your own risk, and we disclaim liability for loss, theft, or damage. For virtual Services, you are responsible for a safe home environment, a suitable device and connection, and appropriate adult supervision of minors.

Restroom and personal care. Participants must be able to use the restroom and manage their own personal needs independently. Our staff do not provide toileting, diapering, or other personal-care assistance, and, for the protection of Participants and staff, do not accompany a Participant into a restroom alone. If a Participant needs help of this kind, we will contact the Parent/Guardian, and we may require the Parent/Guardian to remain on site or to pick up the Participant. You are responsible for ensuring the Participant is able to attend to their own personal needs during a session.

Release of minors. A minor Participant may leave our premises unaccompanied, or with someone other than a Parent/Guardian, only as allowed under Authorized pickup below or with a Parent/Guardian’s prior written authorization. If you authorize a minor to leave unaccompanied, such as to drive themselves, walk, or use transportation, or with a designated person, you acknowledge that once the minor leaves our premises they are no longer in our care, and, to the fullest extent permitted by law, you release us from and hold us harmless for anything that happens to the minor after they leave, including during travel. We are not responsible for a minor’s route, destination, or safe arrival after they leave our premises. For younger Participants, we release the Participant only into the direct custody of a Parent/Guardian or an authorized person, and we may decline to send a young Participant out to a vehicle or parking area alone and may ask that the Participant be received at our entrance.

Authorized pickup. Any Parent/Guardian of the Participant may pick up the Participant without additional authorization. A Parent/Guardian may also give us a list of other people permitted to pick up the Participant, and may tell us, in advance and in writing, of anyone who is not permitted to pick up the Participant; we will not knowingly release a Participant to a person a Parent/Guardian has identified as not permitted. We may, at our discretion, release a Participant to an adult family member who is not on the permitted list, unless that person has been identified to us as not permitted or we have reason for concern, and we may require government-issued photo identification before releasing a Participant to anyone. A Parent/Guardian may instead request in writing that we use a stricter release policy for the Participant, under which we will release the Participant only to the specific people the Parent/Guardian has authorized in writing and to no one who is not on that list, including family members. Where a Parent/Guardian has requested this stricter policy, it replaces the default release described above for that Participant. If we are not satisfied that a person is permitted to pick up a Participant, we may decline to release the Participant until we confirm with a Parent/Guardian. You are responsible for keeping pickup permissions and restrictions current and for informing us in writing of any custody order or legal restriction affecting who may pick up the Participant; we are not responsible for enforcing a custody arrangement or restriction we have not been given in writing.

Self-driving Participants. A minor Participant with a valid driver’s license may drive to and from our locations only with a Parent/Guardian’s prior written authorization to leave unaccompanied, as described above. A minor self-driving Participant may not transport any other Participant unless the Parent/Guardian of the driver and the Parent/Guardian of each other Participant being transported have each authorized the arrangement in writing, which is how siblings or others may ride together. A self-driving Participant is responsible for lawful parking and assumes all risk of theft of or damage to the vehicle, and parking citations are not reimbursed. Once a Participant leaves our premises by vehicle, whether their own or another Participant’s, they are no longer in our care, as described under Release of minors above. Adult Participants are responsible for their own transportation to and from our locations.

9. Liability Waiver, Release, Assumption of Risk, Indemnification, and Limitation of Liability

Please read this Section carefully. It affects your legal rights.

To the maximum extent permitted by applicable law, you (on behalf of yourself, the Participant, and your and the Participant’s heirs, assigns, and representatives) release, waive, discharge, and agree not to sue Technix Academy and its owners, officers, members, employees, instructors, agents, affiliates, partners, venue and facility providers, and insurers (the “Released Parties”) from any and all claims, demands, liabilities, damages, losses, costs, and expenses (including attorneys’ fees) arising out of or relating to the Services, including personal injury, illness, death, property damage, emotional distress, loss of data, or economic harm, whether based on negligence, breach of contract, strict liability, or otherwise. You knowingly and voluntarily assume all risks of participation.

You are not releasing the Released Parties from gross negligence, recklessness, willful or intentional misconduct, or any liability that may not be waived under applicable law. To the extent this release conflicts with the law governing releases, it is to be given the fullest force and effect permitted, and if any part is held invalid, the remainder of this release and these Terms remains in full force and effect.

This release covers risks inherent in the Services, including those arising from equipment, Participant interactions, online vulnerabilities, and unforeseen events. You acknowledge that participation is voluntary and that you have had the opportunity to inspect our facilities and ask about risks.

Waiver of unknown claims. You expressly waive California Civil Code section 1542, which provides: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” This release applies to all claims described above, whether known or unknown, suspected or unsuspected.

Indemnification. You agree to indemnify, defend, and hold harmless the Released Parties from any claims, liabilities, damages, costs, and expenses (including attorneys’ fees) arising from or relating to the Participant’s acts or omissions, your or the Participant’s breach of these Terms, or participation in the Services, including third-party claims. This obligation survives termination of these Terms.

In no event will the Released Parties be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, loss of use, or loss of data, even if advised of the possibility. The Released Parties’ total aggregate liability arising out of or relating to the Services will not exceed the total fees you paid for the specific Service giving rise to the claim in the 12 months before the event giving rise to the claim. These limitations apply regardless of the legal theory and even if a remedy fails its essential purpose, except where such limitation is prohibited by law.

10. Intellectual Property; Participant Projects

All Content provided in connection with the Services is the exclusive property of Technix Academy or its licensors and is protected by United States and international copyright, trademark, patent, trade-secret, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for personal, non-commercial purposes while the Participant is actively using the Services. This license does not allow reproduction, distribution, modification, public display, derivative works, reverse engineering, or any commercial use without our prior written consent. Unauthorized use of our Content may result in immediate termination without refund and all available legal remedies, including injunctive relief and attorneys’ fees.

Our name and marks. “Technix Academy,” our logos, and our other names, marks, and trade dress are our trademarks. You may not use them, or any confusingly similar name or mark, and may not state or imply our endorsement, sponsorship, or affiliation, without our prior written consent.

Coding and software projects. Participants may take home non-physical, digital projects. Such projects may not work on every home system; we are not responsible for projects that do not function, are incompatible, or are incomplete on a home system, and no refund is given on that basis. Please test projects on our equipment before the end of the session.

Robotics and electronics projects. Robotics, electrical-engineering, and other physical parts that make up a project are the property of Technix Academy and may not be removed or taken home. Participants may not remove, keep, or use our proprietary parts, tools, or hardware outside the Services, except where we expressly agree in writing to lend or sell the item under Section 11 (Equipment: Use, Loans, and Sales).

Computer-building projects. In computer-building programs, parts supplied by Technix Academy may not be taken home. Where the parts were brought in and purchased by the Participant or Parent/Guardian, the Participant may take the completed build home, subject to the same no-responsibility terms for home compatibility described above.

Participant-created works. Subject to our underlying rights in the Content, original works a Participant creates remain the Participant’s intellectual property. By participating, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, display, distribute, and promote such works, and related testimonials, for our educational, marketing, and internal purposes, without further compensation or approval. Any use of a Participant’s likeness, image, or voice, including in photographs or videos of their work, is governed by Section 13 (Media and Publicity Release) and its opt-out, which controls over this Section.

You agree not to infringe our intellectual property or that of third parties, including by copying, disclosing, or commercially exploiting any assignment, project, or Content. You also agree not to use our Content, curriculum, teaching methods, or materials to create, operate, or assist any program or service that competes with us. This Section survives termination of these Terms.

11. Equipment: Use, Loans, and Sales

Use of Equipment During the Services

The Services include the supervised use of tools, hardware, robotics kits, computers, components, and other Equipment we provide. All Equipment remains the property of Technix Academy at all times. Participants must use Equipment only as directed, for its intended purpose, and may not remove it from our premises without our authorization. You are financially responsible for the loss, theft, or damage of Equipment caused by a Participant beyond normal wear, including damage from misuse, neglect, or failure to follow instructions, and you agree to pay the reasonable cost of repair or replacement.

Equipment Loans (Off-Site Use)

From time to time, and only with our prior written authorization, we may lend Equipment for off-site use, such as for a school science-fair project (an “Equipment Loan”). An Equipment Loan is a temporary loan, not a gift, sale, or transfer of ownership; title to the Equipment remains with Technix Academy at all times.

For any Equipment Loan, you agree that: (a) the Equipment will be returned by the agreed date, in the same condition as provided, normal wear excepted; (b) from the time the Equipment leaves our premises until it is returned and inspected, you assume full responsibility and risk for its loss, theft, or damage, regardless of cause and regardless of fault, and agree to pay the cost of repair or, for items not returned or not repairable, the full replacement cost; (c) you will not modify, disassemble, repair, sell, sublend, or transfer the Equipment, or allow anyone other than the Participant to use it; (d) you use the Equipment off-site at your own risk and the liability release and indemnification in Section 9 apply to that off-site use; and (e) we may require a refundable security deposit and a separate written loan agreement or receipt listing the items, their condition, their replacement values, and the due date. Where a separate loan document and these Terms both apply, the loan document controls for that loan. Late, unreturned, or damaged Equipment may be billed to your Account and may make you ineligible for future Equipment Loans.

Sales of Completed Projects and Equipment

We may, at our discretion and by separate written agreement or receipt, sell a completed project, build, kit, or other Equipment to you (a “Sale”). A Participant or Account Holder has no right to purchase any item except where we expressly agree to sell it. Unless the written Sale terms state otherwise, title and risk of loss for a purchased item pass to you upon our receipt of payment in full, after which the no-removal rules above do not apply to that item. You are responsible for any applicable sales tax.

Any item sold is sold “as is” and “with all faults.” To the maximum extent permitted by law, Technix Academy disclaims all warranties for sold items, express or implied, including the implied warranties of merchantability and fitness for a particular purpose. You are responsible for the item’s suitability, setup, and operation after the Sale, including whether it functions on your own systems, and no refund is owed on that basis.

Intellectual property is not sold with the item. A Sale transfers ownership of the physical item only. It does not transfer or license any Technix Academy intellectual property, and any proprietary software, firmware, designs, or curriculum embedded in or accompanying the item remains subject to the limited, personal, non-commercial license in Section 10. Sales are final except as stated in the written Sale terms or as required by law.

12. Feedback and Submissions

Any feedback, ideas, suggestions, proposals, or other submissions you or a Participant provide to us, such as ideas for lessons, courses, camps, events, or improvements, or referrals of new students, are non-confidential and become the property of Technix Academy. We may use, implement, or disclose them for any purpose without restriction, attribution, or compensation to you. You waive any claim that any such submission entitles you to payment, ownership, or any other consideration, and you represent that you have the right to provide it.

13. Media and Publicity Release

During the Services we may photograph or record Participants and activities for educational, training, promotional, or archival purposes. By enrolling a Participant, you grant us the right to use such media, including a Participant’s likeness, voice, and first name, in any format and medium, including our website, social media, marketing materials, and publications, without compensation, notice, or further approval, and these materials may be shared with our community partners. This permission continues unless and until you withdraw it as described below. If the press attends, a Participant’s name may appear in coverage, and we may be unable to seek individual permission beforehand.

Opting out. You may opt a Participant out of this release at any time by notifying us in writing and identifying the Participant. An opt-out applies only going forward: after we receive your notice, within a reasonable time we will not feature that Participant in new materials we create. An opt-out does not require us to recall, retrieve, edit, remove, or stop using any material that was already created, printed, published, posted, distributed, or shared before we received your notice, or any material reproduced or reshared by others, and we cannot control or guarantee removal of incidental background captures. Opting out may limit participation in certain group activities. You may not use any media from the Services for commercial purposes without our consent.

14. Privacy and Data Protection

We respect your privacy and handle Personal Information consistent with applicable law. This Section describes our core practices; where we maintain a separate, more detailed privacy notice, that notice supplements this Section, and if there is a conflict, the more protective provision applies.

Information we collect and how we use it. We collect the information you provide at registration and enrollment and through your use of the Services, such as Participant and Parent/Guardian names, dates of birth, contact and emergency-contact details, health and allergy information, payment information, and usage data from online platforms. We use it to provide and administer the Services, communicate with you, process payments, support safety, and improve our offerings. We may share it with trusted service providers (such as payment processors and hosting or platform providers) bound by confidentiality obligations. We do not sell Personal Information.

Children’s privacy and COPPA. Our website and Registration process are directed to parents and guardians, not to children, and are designed so that the Parent/Guardian, not the child, provides the Participant’s information. We do not knowingly collect Personal Information online directly from children under 13. The Children’s Online Privacy Protection Act (COPPA) governs the online collection of personal information directly from children under 13 by child-directed services or services with actual knowledge of such collection; it does not apply to information about a child that a parent provides, and it does not apply to information collected offline. Where a Service includes an online component that allows a Participant under 13 to create an account or enter their own information, we obtain verifiable parental consent for that limited purpose and limit use of the information to providing the Service. If we learn that we have inadvertently collected a child’s Personal Information online without the required consent, we will delete it.

Your choices and requests. To the extent the California Consumer Privacy Act or other privacy laws apply to us, you may request to access, correct, or delete your Personal Information, subject to legal exceptions. Send requests to info@technixacademy.com, and we will respond within the timeframe the law requires. We do not sell or share Personal Information for cross-context behavioral advertising.

Security and storage. We store Personal Information in protected environments accessible only to authorized personnel bound by confidentiality obligations, and we use reasonable administrative and technical safeguards, including encryption for online payment transactions. No system is perfectly secure, and you acknowledge the inherent risks of transmitting data over the internet. You are responsible for keeping your Account credentials confidential. In the event of a data breach affecting your Personal Information, we will notify you as required by law. Our facilities also use video security cameras as described in Section 7. We retain Account, Participant, purchase, and service-delivery records for as long as we consider necessary for our business, recordkeeping, and legal purposes, which may be indefinitely.

Links and third-party sites. The Services may link to third-party sites or platforms that follow their own privacy practices. We are not responsible for those practices, and we encourage you to review them.

15. Changes to Services; Force Majeure

We may modify, suspend, or discontinue any aspect of the Services at any time, including schedules, locations, instructors, content, formats, and availability, to improve quality, comply with law, or address operational needs. We will make reasonable efforts to notify you of material changes but do not guarantee uninterrupted access.

Service changes and credit migration. We may add, rename, restructure, consolidate, reprice, or discontinue Services at any time. If we rename or replace a Service, we may move your existing Hours or credit to a comparable or successor Service. Where the successor Service is offered at the same price, Hours transfer on a one-to-one basis; where prices differ, we transfer your Hours or credit at equivalent value based on the price you paid. A Service change will not reduce the value of Hours or credit already in your Account, and we will notify you of any material change. This migration is separate from a transfer you request under Section 5 and is not subject to the no-discount revaluation that applies to transfers you request.

Closures and cancellations by us. We may close, delay, cancel, reschedule, or move online any session, program, or Service, for reasons including weather, natural disaster, utility or facility problems, public-health conditions, insufficient enrollment, instructor unavailability, venue issues, a Force Majeure Event, or other operational or safety needs. Where we can, we will notify you by text, email, phone, or in person. When we cancel, the following applies by program type: (a) for Hour-based Services, you are not charged for a session we cancel and your Hours remain available; (b) for camps, workshops, parties, and other flat-fee programs, we will offer a refund, a credit toward future Services, or a transfer to a comparable Service; and (c) for Access Subscriptions, closures and cancellations are handled as described in Section 5. Moving a program to a virtual format does not entitle you to a refund unless the change fundamentally alters the program’s core objectives, as we reasonably determine. We are not responsible for a Participant’s travel to or from our locations. Where a Force Majeure Event affects our ability to provide the Services, the Force Majeure terms below apply and our obligations are limited to the alternatives in this Section and in Section 5.

Neither party is liable for any delay or failure to perform caused by a Force Majeure Event. If a Force Majeure Event affects our ability to provide the Services, we may cancel or modify them, with our refund obligations limited to those described in Section 5, and we will offer reasonable alternatives where feasible.

16. Termination and Suspension

We may suspend or terminate your access to the Services immediately, without notice and without refund, for any breach of these Terms, including non-payment, misconduct, providing false information, or conduct that poses a risk to safety or to our operations. On termination, your licenses end, you must stop using and destroy any Content in your possession, and any outstanding payment obligations and surviving provisions remain in effect.

You may end your participation subject to the cancellation and refund terms in Section 5. The following Sections survive termination: Section 9 (Liability Waiver and Limitation of Liability), Section 10 (Intellectual Property), Section 11 (Equipment: Use, Loans, and Sales), Section 12 (Feedback and Submissions), Section 13 (Media Release), Section 14 (Privacy), Section 16 (Termination), Section 17 (Dispute Resolution), Section 18 (Governing Law), and Section 19 (Miscellaneous), along with any other provision that by its nature should survive.

17. Dispute Resolution and Arbitration

Please read this Section carefully. It affects how disputes are resolved and limits the way you can seek relief.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with us (including non-contractual disputes) will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator, in Los Angeles County, California. Judgment on the award may be entered in any court of competent jurisdiction. The arbitration is confidential, and neither party may disclose information about it except as needed to enforce the award or as required by law.

Class-action waiver. To the extent permitted by law, you and we each waive any right to bring or participate in a class, collective, consolidated, or representative action, and disputes will be arbitrated only on an individual basis. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of this Section remains in effect.

Either party may seek injunctive relief in court to prevent irreparable harm. The prevailing party may recover reasonable attorneys’ fees and costs to the extent permitted by law. The parties may agree to expedited AAA procedures. If any part of this Section is held invalid, the remainder stays in effect and is reformed only to the extent necessary to be enforceable. Nothing in this Section limits any right you may have to bring an individual action in small-claims court.

18. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, and waive any objection to that jurisdiction or venue.

19. Miscellaneous

Entire agreement. These Terms, together with any registration forms, booking terms, and any separate privacy notice, are the entire agreement between you and us regarding the Services and supersede all prior understandings, whether oral or written.

Severability. If any provision is held invalid or unenforceable, the remaining provisions stay in effect, and the invalid provision is reformed to the minimum extent necessary to achieve its intended purpose.

No third-party beneficiaries. These Terms are for the benefit of you and us only. Except for the Released Parties identified in Section 9, they create no rights in any other person, and no third party may enforce them.

Waiver. No waiver is effective unless in writing and signed by us, and no waiver is a continuing waiver.

Notices. Notices to us must be sent to info@technixacademy.com. We may give you notices by email, text message, telephone, or in person, using the contact information in your Account, and you are responsible for keeping that information current. Electronic acceptances have the same legal effect as a handwritten signature under the federal E-SIGN Act and applicable state law.

Communications consent. By providing a telephone number or email address, you consent to receive calls, text messages, and emails from us at that contact information, including messages sent using automated technology, for purposes related to your Account and the Services, and, where you have not opted out, occasional promotional messages. Message and data rates may apply and message frequency varies. You may opt out of text messages by replying STOP, and of promotional emails through the unsubscribe link; opting out of service messages may limit our ability to send you important account and scheduling information. You are responsible for keeping your contact information current and for telling us if your telephone number changes or is reassigned. Consent to promotional messages is not a condition of purchasing the Services.

Assignment. We may assign these Terms to an affiliate or successor; you may not assign without our written consent.

Non-solicitation of staff. Our relationships with our instructors and staff are a valuable part of our business. During your enrollment and for 12 months afterward, you agree not to solicit, recruit, hire, or engage any Technix Academy instructor or staff member, or induce them to leave us, to provide tutoring, instruction, or other services of the kind we offer outside of Technix Academy, and not to use the Services or any introduction made through them to arrange such services in a way that circumvents us. This provision restricts your solicitation only and does not restrict any instructor’s or staff member’s own right to work. If any part of this provision is unenforceable, it will be limited or reformed to the extent needed to be enforceable, and the rest remains in effect.

Relationship; headings. Nothing in these Terms creates a partnership, joint venture, or agency relationship. Headings are for convenience only and do not affect interpretation.

Contact. Questions about these Terms may be sent to info@technixacademy.com or by calling (818) 658-1127.

Acknowledgment

By registering for, purchasing, paying for, or participating in any Service, you acknowledge that you have read, understood, and agree to these Terms in full. For a minor Participant, the Parent/Guardian affirms this agreement on the minor’s behalf and confirms that they have the authority to do so.